Terms and Conditions of Olympia

To access and use Olympia services, users must meet the following requirements and agree to conduct themselves in accordance with the rules outlined below.

• Age and legal eligibility: You must be at least 19 years of age (or the legal gambling age in your province or territory) and legally permitted to participate in online betting activities in your jurisdiction.
• Account accuracy: During registration, you agree to provide accurate, current, and complete information. Providing false or misleading details is strictly prohibited.
• Account responsibility: You are solely responsible for maintaining the confidentiality of your account credentials. Any activity carried out under your account is your responsibility.
• Lawful use only: You agree to use the platform exclusively for lawful purposes and in compliance with all applicable Canadian federal and provincial regulations governing online gambling and betting.
• One account per user: Each user is allowed to hold only one account. Creating duplicate or multiple accounts is not permitted and may result in suspension.
• No fraudulent activity: You agree not to engage in any conduct that could be considered fraudulent, abusive, or harmful to the platform, other users, or the integrity of betting events.
• Responsible gambling: You agree to engage with the platform in a responsible manner and to make use of available responsible gambling tools when needed.

Olympia may restrict, suspend, or permanently close access to the platform if a user engages in any of the prohibited behaviours listed below.

• Underage access: Attempting to register or use the platform while under the legally allowed age for gambling in your province or territory.
• Fraudulent registration: Submitting false identity information, using another person’s details, or creating accounts under fictitious identities during the registration process.
• Bonus abuse: Exploiting bonuses, promotions, or free bets in a manner that is inconsistent with the intended use, including coordinated bonus farming or multi-account abuse.
• Manipulation of betting events: Attempting to influence, fix, or otherwise interfere with the outcome of any event or bet placed on the platform.
• Unauthorized access: Using automated tools, bots, scripts, or other technical means to access or interact with the platform outside of normal, permitted use.
• Collusion or cheating: Coordinating with other users to gain an unfair advantage in any betting activity or game offered through the platform.
• Violation of applicable law: Engaging in any activity through the platform that is prohibited under Canadian federal law or the laws of your province or territory.

The Olympia website, logo, trademark, visual design, and all content published on the platform, including text, graphics, software, and betting-related materials, are the exclusive intellectual property of Olympia and are protected under applicable Canadian copyright and trademark law. Unauthorized use, reproduction, or redistribution of any protected material is prohibited and may result in legal action.

Accessing and using Olympia services grants you a personal, non-exclusive, non-transferable right to view and interact with the platform’s content for your own private use only. This limited licence does not extend to copying, reproducing, modifying, or distributing any intellectual property belonging to the platform for commercial purposes or any use beyond lawful personal access. All rights not expressly granted under these Terms and Conditions remain reserved.

The Olympia support team is available to assist users across a range of account, betting, and platform-related matters through the appropriate channels listed below.

• Account registration and login issues: Contact the support team via live chat or email for assistance creating an account, verifying your identity, or recovering access to your account.
• Deposits and withdrawals: For questions related to payment methods, transaction status, or pending withdrawals, reach out through live chat or submit a request via the support email.
• Bonuses and promotions: For queries regarding bonus eligibility, bonus terms, or promotional offers, use the live chat function for the fastest response.
• Betting rules and odds: For clarification on specific bet types, event rules, or odds calculations, consult the platform’s help section or contact support via email.
• Technical issues: If you experience difficulties with platform functionality, game loading, or general performance, report the issue through live chat or the support email.
• Responsible gambling tools: To set deposit limits, request a self-exclusion, or access responsible gambling resources, contact the dedicated support team via email or visit the responsible gambling section of the platform.
• Legal and compliance enquiries: For questions related to your legal rights, account closure, or regulatory matters, submit a formal request through the platform’s official support email.